Restaurant Operations Manager

3 weeks ago


Reston, Virginia, United States Call Your Mother Deli Full time

At Call Your Mother, we're passionate about delivering exceptional food and service experiences to our guests. As a key member of our team, the General Manager will oversee daily operations, ensuring seamless execution of our vision.

The ideal candidate will possess strong leadership skills, with a proven track record of managing kitchen operations, front-of-house service, and team development. A deep understanding of food safety standards, inventory management, and labor scheduling is essential.

We're looking for a motivated and organized individual who can lead by example, fostering a positive and inclusive work environment. If you're a natural communicator, a skilled problem-solver, and a team player, we encourage you to apply.

Key Responsibilities:

  • Oversee daily operations, including preparing the shop to open, executing service, and closing
  • Manage and lead supervisors and team members to ensure exceptional guest service
  • Ensure maintenance and upkeep of equipment and shop surroundings
  • Focus on ServeSafe food safety standards and shop safety
  • Oversee food and beverage management, including inventory, ordering, and budgeting
  • Recruit, hire, train, and conduct performance evaluations of team members
  • Schedule shifts and positions to ensure optimal coverage

Requirements:

  • 1-2 years of experience in a restaurant management role
  • Strong understanding of P&L, COGS, decision-making, and process improvement
  • ServeSafe Manager's Food Safety Certification
  • Ability to coordinate multiple tasks and maintain required standards of operation
  • Hands-on managing style and willingness to lead by example
  • Team player with a positive attitude and eagerness to learn

We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional food and service experiences, we encourage you to apply.



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