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Affordable Housing Community Manager

2 months ago


Rochester, New York, United States Rochester's Cornerstone Group, Ltd. Full time
About the Role

We are seeking an experienced Affordable Housing Community Manager to join our team at Stadium Estates I & II in Rochester, NY. As a key member of our property management team, you will be responsible for the day-to-day operational and financial management of the property.

Key Responsibilities
  • Manage all communications with residents regarding rent and past-due balances.
  • Collect rent and process payments.
  • Prepare and maintain accurate records and resident files.
  • Process move-out paperwork and security deposits.
  • Show and lease apartments to prospective residents.
  • Process and approve/deny rental applications.
  • Conduct new resident orientation and provide information on property rules and regulations.
  • Perform move-in and move-out inspections with residents.
  • Maintain a professional office atmosphere and inspect property regularly.
  • Manage the waiting list and obtain third-party verifications.
  • Hire and supervise site staff.
  • Communicate effectively with residents, staff, and management.
Requirements
  • High School Diploma or equivalent.
  • Prior relevant experience in affordable housing required.
  • Experience with Low-Income Housing Tax Credit Program (LIHTC) preferred.
  • Excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills.
  • Computer proficiency with knowledge of OneSite or similar management software.
  • Reliable transportation and valid NYS driver's license required.
  • Use of personal cell phone required (reimbursement included).
About Us

Rochester's Cornerstone Group, Ltd. is a regional leader in affordable housing, real estate development, and property management. We are committed to creating diverse, equitable, and inclusive strategies in our hiring practices, partnerships, and tenant engagement.