Patient Care Specialist
7 days ago
We are seeking a highly skilled Clinical Operations Coordinator to join our team at Concentra Career Choice. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients and contributing to the success of our organization.
Key Responsibilities- Referral Coordination: Process referrals and authorizations, working closely with physicians, employers, and payers to achieve positive patient outcomes.
- Patient Communication: Communicate effectively with patients, stakeholders, and colleagues to ensure seamless care coordination.
- Quality Assurance: Participate in quality assurance programs, including case review and ongoing training sessions, to maintain high standards of quality and patient satisfaction.
- Relationship Building: Build and maintain productive relationships with providers, payers, and other stakeholders to ensure effective care coordination.
- Administrative Tasks: Perform administrative tasks, such as recording patient information and managing referrals, in a timely and accurate manner.
- Education: High School Diploma or equivalent required.
- Experience: Customarily has at least 1 year of experience in a related field.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in Microsoft Excel, Outlook, and Word.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is continuously required to sit, talk, and hear, and utilize fingers for typing and other job-related tasks. The employee is occasionally required to stand, walk, reach, lift or carry up to 25 pounds, stoop, bend, kneel, or squat.
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