Customer Service Coordinator

3 weeks ago


Springfield, Illinois, United States Personal Mobility Full time
Job Description

We are looking for a highly organized and detail-oriented Office Administrator to join our team at Personal Mobility. In this role, you will be responsible for managing multiple tasks, prioritizing responsibilities, and ensuring seamless customer experiences.


Compensation Package

The annual salary for this position is estimated to be around $52,500, based on industry standards and location. Additionally, we offer comprehensive benefits, including health insurance, paid time off, and a retirement savings plan.


Main Duties
  1. Manage incoming calls and direct them to the relevant team members or departments
  2. Provide exceptional customer service by greeting and assisting customers, both in-person and over the phone
  3. Assist sales teams with product inquiries and provide information about scooters and basic wheelchairs
  4. Maintain accurate records and perform filing, copying, and scanning duties

Qualifications
  • A high school diploma or equivalent is required
  • A valid driver's license is necessary for driving company vehicles, if needed


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