Customer Service Associate

6 days ago


Santa Clarita, California, United States PMP Management Full time
Job Overview

PMP Management is seeking a dedicated Customer Care Representative to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to our clients and stakeholders.

Key Responsibilities
  • Respond to inbound customer service calls in a professional and efficient manner
  • Assist clients with inquiries related to billing, statements, and property management
  • Develop expertise in HOA regulations to provide effective solutions
  • Build relationships with internal and external partners through effective communication
  • Perform other duties as assigned
Requirements
  • High School Diploma or equivalent
  • Prior experience in a call center or customer service role
  • Strong communication skills, both verbal and written
  • Proficiency in Microsoft Office Suite
  • Ability to multitask in a fast-paced environment
  • Willingness to undergo a background check
What We Offer

PMP Management is a growing company that values its employees and offers opportunities for career advancement. We are an equal opportunity employer and welcome talented individuals to our team.



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