Legal Intake Coordinator
2 weeks ago
Estrada Law Group APC is seeking a highly skilled Legal Intake Specialist to join our team. As a key member of our staff, you will play a critical role in ensuring the smooth intake and management of client cases.
Key Responsibilities- Conduct initial client consultations in both Spanish and English, gathering and documenting essential information.
- Provide exceptional customer service, addressing client inquiries and concerns with empathy and professionalism.
- Collaborate with legal staff to ensure seamless case transitions and efficient management of client files.
- Supervise new client onboarding and current client files, ensuring accurate and timely data entry and paperwork collection.
- Handle client information with discretion, maintaining compliance with legal and ethical standards.
- Assist in preparing and organizing initial case files and supporting documentation.
- Communicate effectively with clients, providing clear information about the legal process, procedures, and their rights.
- Bachelor's degree.
- 2 years of experience in an intake role, preferably in a personal injury firm or similar environment.
- Bilingual proficiency in Spanish and English, with excellent communication skills in both languages.
- Strong organizational skills, attention to detail, and ability to work independently and as part of a team.
- Solid data entry, spreadsheet management, and computer skills.
- Possesses outstanding communication skills and a sense of empathy.
Estrada Law Group APC is a respected and thriving personal injury law firm located in Downtown Los Angeles. We are dedicated to championing the rights of individuals who have been injured due to negligence or wrongful acts. Our team is committed to delivering exceptional service and winning results for clients. To learn more, please visit our website: www.estradalawgroup.com
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