Retail Store Supervisor
6 days ago
Perry Ellis International - Retail is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key holder, you will play a vital role in supporting the Store Manager in all operations and sales management functions.
Key Responsibilities- Customer Experience
- Provide exceptional customer service, ensuring that customers remain the top priority.
- Achieve excellent scores on secret shopper reports.
- Maintain a visually distinctive and impeccably maintained store environment.
- Demonstrate awareness of store sales plans and results.
- Promote merchandise and demonstrate product knowledge to customers.
- Operational Responsibilities
- Prioritize workflow through successful planning and time management.
- Support appropriate staffing levels based on business trends and payroll guidelines.
- Understand and comply with all company policies, procedures, and operations.
- Support the Store Manager in maintaining the physical appearance and cleanliness of the store.
- Visual, Brand, and Product Management
- Participate in the execution of pricing strategies to achieve gross margin.
- Support the execution of merchandise set up according to visual guidelines.
- Communicate store inventory opportunities to the Store Manager.
- People Responsibilities
- Adhere to Human Resources standards and general practices.
- Hold teams accountable for achieving results and communicate opportunities to Store Managers.
- Manage conflict and empower teams in decision-making processes.
- Energetic and positive attitude.
- 1-2 years of retail experience.
- Flexible availability and reliable transportation.
- Strong verbal and written skills.
- Strong interpersonal communication and customer service skills.
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