Logistics Operations Coordinator

4 weeks ago


Jersey City, New Jersey, United States Kuehne + Nagel Full time
Logistics Operations Specialist | United States | US

Are you looking to advance your career in logistics? We invite you to consider a role at Kuehne+Nagel, a leading international logistics organization. Our Jersey City branch is seeking a skilled Road Logistics Operations Specialist to join our team.

Your Role
As a Road Logistics Operations Specialist, you will be responsible for receiving, investigating, and responding to customer inquiries regarding shipments, products, and complaints. Your day will involve receiving phone and email orders, ensuring all relevant data is inputted into our Transportation Management System (TMS) for a smooth process.

Your Responsibilities
  • Process bookings through email or direct integration with our TMS.
  • Secure trucks from carrier partners and web-based load boards.
  • Confirm bookings with shippers and consignees.
  • Arrange necessary appointments for pick-up and delivery.
  • Follow up to ensure shipments adhere to schedules.
  • Capture transportation-related Key Performance Indicators (KPIs) for each customer.
  • Communicate with customers via phone or email.

Your Skills and Experience
  • 3+ years of experience in the logistics industry.
  • 1+ years of experience in the BioPharma Industry and/or in a temperature-controlled warehousing environment.
  • Proficient at managing multiple tasks and prioritizing based on urgency.

About Kuehne+Nagel
We strive to inspire, empower, and deliver not only to our customers but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $21 and $26. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
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