Logistics Operations Specialist

4 days ago


Jersey City, New Jersey, United States Kuehne+Nagel Full time

We are seeking a skilled Road Logistics Operations Specialist to join our team at Kuehne+Nagel.

Your Role:

As a Road Logistics Operations Specialist, you will be responsible for receiving, investigating, and responding to customer inquiries regarding shipments, products, and complaints.

Your day will include receiving phone and email orders, ensuring all relevant data is inputted into our Transportation Management System (TMS) to guarantee a smooth process for our customers.

Responsibilities:

• Receive and process bookings through email or direct integration with our TMS.

• Secure trucks from carrier partners and web-based load boards.

• Confirm bookings with shippers and consignees.

• Arrange necessary appointments for pick-up and delivery.

• Follow up to ensure shipments adhere to schedules.

• Capture transportation-related Key Performance Indicators (KPIs) for each customer.

• Communicate with customers via phone or email.

Requirements:

• 3+ years of experience in the logistics industry.

• 1+ years of experience in the BioPharma Industry and/or in a temperature-controlled warehousing environment.

• Proficient at managing multiple tasks and prioritizing based on urgency.

Why Kuehne+Nagel?

We offer a dynamic global work environment with opportunities for excellent training programs and career mobility.

The hourly wage range for this position is between $21 and $26.

Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.

Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.

Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

We are an equal employment/affirmative action employer.

If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.- with the nature of your request.



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