Licensed Insurance Customer Service Agent
7 days ago
M. Priestman Desjardins Ins Grp LLC is a dynamic insurance firm based in North Miami Beach, Florida. We offer a range of benefits including hourly base salary, bonus opportunities, work-from-home flexibility, hands-on training, career growth opportunities, monthly bonus opportunities, community involvement, family-focused environment, team-building events, weekly team meetings, and provided work equipment.
Job Description
We are seeking a highly motivated and experienced Licensed Insurance Customer Service Representative to join our team. In this role, you will provide exceptional customer service to clients, address their insurance-related inquiries and needs effectively and promptly, assist clients with policy changes, renewals, and claims, resolve client issues and concerns with a positive attitude, stay informed about our insurance products and services, and maintain accurate and thorough records of client interactions.
Required Skills and Qualifications
To succeed in this role, you must have an active Florida Property & Casualty Insurance License, prior experience in a customer service role within the insurance industry, excellent verbal and written communication skills, a strong commitment to delivering outstanding customer service, and the ability to thrive in a hybrid remote work environment.
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