Customer Service Associate

19 hours ago


Miami, Florida, United States RODRIGO PLANTER - State Farm Agent Full time
Key Responsibilities: Our ideal candidate will possess excellent communication skills, multitasking abilities, and a professional demeanor. They will be responsible for:

- Greeting clients and visitors, directing them to the correct team member;
- Handling incoming phone calls, responding to client inquiries, and maintaining accurate records;
- Providing administrative support, ensuring seamless daily operations;
- Delivering outstanding customer service, following up on client needs;
- Performing general office duties, such as photocopying, scanning, and mailing materials.

Requirements:
  • Previous experience in a front office or customer service role is preferred.
  • Excellent communication and interpersonal skills are essential.
  • Multitasking and prioritization abilities are required to meet deadlines.
  • A professional appearance and demeanor are expected.
  • Basic computer skills, including Microsoft Office and CRM systems, are necessary.
  • A 440-insurance license is mandatory; if you don't have one, we will reimburse you when obtained.

About the Role: This is an exciting opportunity to join our dynamic team at RODRIGO PLANTER - State Farm Agent. As a Customer Service Associate, you will play a vital role in providing exceptional customer service, handling phone calls, and performing general office tasks. If you are a motivated individual with excellent communication skills, we encourage you to apply.

The estimated salary for this position is $40,000 per year.

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