Insurance Agent Team Member

5 days ago


Miami, Florida, United States Carlos Luis - State Farm Agent Full time
Role Overview

We are seeking a highly skilled Customer Service Representative to join our team at Carlos Luis - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive the growth and success of our insurance agency.

Responsibilities:
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates in a timely manner.
  • Process insurance claims efficiently and communicate effectively with clients.
  • Maintain accurate records of customer interactions to ensure seamless service delivery.
Requirements:
  • Excellent communication and interpersonal skills to build strong relationships with clients.
  • Able to multitask and prioritize tasks effectively to meet deadlines.
  • Previous customer service experience preferred, but not required.
  • Bilingual Spanish language skills an asset.
Benefits:
  • Competitive salary: $50,000 - $60,000 per year, based on experience.
  • Bonus structure tied to performance goals.
  • Opportunities for career advancement and professional growth.
  • Paid time off and training & development programs to enhance skills.


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