Customer Experience Account Specialist
3 days ago
At InterChange Group Inc, we are seeking a highly organized and detail-oriented Account Specialist to join our team. As an Account Specialist, you will play a critical role in ensuring the smooth operation of our warehouse and customer service functions.
Key Responsibilities:- Communicate effectively with customers via phone and email to resolve inquiries and issues.
- Assist drivers with directions to the facility and ensure timely delivery of shipments.
- Receive and process incoming shipments, verifying inventory levels and notifying customers of any discrepancies.
- Generate and process orders in our warehouse management system, ensuring accurate and timely fulfillment.
- Verify inventory levels and notify customers of any shortages or issues.
- Ensure proper rotation of inventory and that products sent to customers have adequate dates.
- Prioritize, print, and distribute paperwork for the dock to receive or load-out trucks.
- Reassign inventory as requested by warehouse staff.
- Review Bill of Lading (BOLs) for accuracy and print as requested by warehouse staff.
- Scan completed paperwork to customers as required.
- Serve as the point of contact for drivers arriving at the facility, issuing paperwork and confirming shipment details.
- Record and review receipt and shipment details in our WMS system to ensure accuracy and close out transactions.
- Process and send electronic data interchange (EDI) communications as necessary to customers.
- Organize and file completed paperwork.
- Assist with reconciling inventory and correcting discrepancies.
- Assist operations with researching missing pallets.
- Import/export files to/from Excel to alleviate data entry and for analysis.
- Confirm transaction charges are accurate for the billing process.
- A minimum of two years' experience working with an enterprise-level software package.
- A minimum of three years' experience with Microsoft Office (Word, Excel, Outlook).
- Experience with electronic data interchange (EDI) a plus (not required).
- Experience working in a team environment and/or managing team members.
- Education - High school diploma or GED equivalent.
- Organizational - Ability to administer, organize, and file paperwork.
- Communicative - Ability to communicate via email and the telephone effectively and efficiently.
- Computer Literacy - Ability to operate a computer and willingness to learn and utilize InterChange's warehouse management system software.
- Multi-Tasking Capability - Ability to handle more than one task at a time.
-
Customer Experience Account Specialist
2 days ago
East Hartford, Connecticut, United States InterChange Group Inc Full timeJob Title: Customer Experience Account SpecialistAt InterChange Group Inc, we are seeking a highly organized and detail-oriented Customer Experience Account Specialist to join our team. This role will be responsible for ensuring seamless communication with customers and internal stakeholders, while also managing the administrative and organizational aspects...
-
Customer Experience Specialist
2 weeks ago
East Hartford, Connecticut, United States InterChange Group Inc Full timeJob Title: Customer Experience Account SpecialistAt InterChange Group Inc, we are seeking a highly organized and detail-oriented Customer Experience Account Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring seamless communication with customers and internal stakeholders to meet their needs.Key...
-
Customer Experience Specialist
2 days ago
East Hartford, Connecticut, United States Lowe's Full timeCustomer Resolutions AssociateJob Summary:We are seeking a skilled Customer Resolutions Associate to support our delivery operations from internal and external customers. As a key member of our team, you will be responsible for communicating with customers to obtain feedback for improving customer in-home delivery experiences, assisting in problem-solving,...
-
Customer Service Representative
3 hours ago
Hartford, Connecticut, United States American Eagle Financial Credit Union Incorporated Full timeCustomer Service Representative - Member Account SpecialistAt American Eagle Financial Credit Union, we're committed to providing exceptional service to our members. As a Customer Service Representative - Member Account Specialist, you'll play a vital role in building strong relationships and delivering personalized solutions to meet our members' financial...
-
Accounts Receivable Specialist
2 weeks ago
Hartford, Connecticut, United States Creative Financial Staffing Full timeAccounts Receivable Specialist Job DescriptionCreative Financial Staffing is seeking an experienced Accounts Receivable Specialist to join their growing team.Why Work with Us?A stress-free work environment with a great teamCompetitive pay and excellent benefitsCross-training opportunities to ensure a smooth workflowA modern office with a kitchen and lounge...
-
Student Account Specialist
4 weeks ago
Hartford, Connecticut, United States George School Full timeStudent Account Specialist George School is seeking a skilled professional to join our team as a Student Account Specialist. This role is responsible for managing the billing and collection process for accounts receivable, ensuring timely and accurate processing of payments. The ideal candidate will have a strong background in accounting and financial...
-
Customer Experience Liaison
3 weeks ago
Hartford, Connecticut, United States Spectrumstaffingusa Full timeSpectrumstaffingusa is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our organization, you will play a critical role in promoting company awareness, establishing and building strong client relationships, and providing assistance to field sales and internal personnel.Key Responsibilities:• Promote services...
-
Customer Support Specialist
1 month ago
East Hartford, Connecticut, United States Raytheon Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Raytheon Technologies. As a key member of our Military Customer Support & Services F100 Product Line, you will play a critical role in supporting our 23 worldwide customers.Key ResponsibilitiesProvide technical support and guidance to customers and internal...
-
Customer Experience Liaison
4 weeks ago
Hartford, Connecticut, United States Spectrumstaffingusa Full timeCustomer Experience RepresentativeSpectrumstaffingusa is seeking a skilled Customer Experience Representative to join our team. As a key member of our organization, you will play a critical role in promoting company awareness, establishing and building strong client relationships, and providing assistance to field sales and internal personnel.Key...
-
Customer Support Specialist
4 weeks ago
East Hartford, Connecticut, United States Raytheon Full timeF100 Customer Support RoleJoin Raytheon Technologies, a leader in the aerospace industry, as a Customer Support Specialist for the F100 engine. This is a Hybrid role, requiring regular onsite and offsite work.Key Responsibilities:Provide technical support to customers operating the F100 engineAssist in engineering investigations and field...
-
Customer Service Representative
4 weeks ago
East Hartford, Connecticut, United States Town of Front Royal, VA Full timeJob Title: Part-Time Customer Service SpecialistWe are seeking a highly skilled and customer-focused Part-Time Customer Service Specialist to join our team at the Town of Front Royal, VA. As a key member of our Finance Department, you will be responsible for providing exceptional customer service to citizens, businesses, and customers.Key...
-
Student Account Specialist
1 month ago
Hartford, Connecticut, United States George School Full timeStudent Account Specialist George School is seeking a skilled professional to oversee the billing and collection process for accounts receivable. This role involves direct interaction with families regarding their accounts, resolving account issues, and posting payments from various sources. The ideal candidate will possess strong customer service skills,...
-
East Hartford, Connecticut, United States Raytheon Technologies Full timeAbout the RoleWe are seeking a highly skilled Account Specialist to join our team at Pratt & Whitney. As a key member of our Mechanical Systems External and Nacelles (MSEN) team, you will be responsible for the procurement of distributed hardware for various Pratt & Whitney products.Key ResponsibilitiesManage supplier relationships to ensure on-time delivery...
-
Customer Experience Associate III
3 weeks ago
East Hartford, Connecticut, United States Conduent Business Services Full timeAbout Conduent Business ServicesWe are a leading provider of business process services, delivering mission-critical solutions to Fortune 100 companies and governments. Our dedicated associates help our clients achieve exceptional outcomes, and we offer a culture where individuality is valued and recognized.Job DescriptionWe are seeking a Customer Experience...
-
Accounts Receivable Specialist
4 weeks ago
West Hartford, Connecticut, United States Creative Financial Staffing Full timeAccounts Receivable SpecialistWe are seeking an experienced Accounts Receivable Specialist to join our team at Creative Financial Staffing.Why Work with Us?We offer a stress-free work environment with a great team and awesome customers.Competitive pay and excellent benefits.Cross-training opportunities to ensure a smooth workflow.A modern office with a...
-
East Hartford, Connecticut, United States Raytheon Technologies Full timeAbout the Role:This is an exciting opportunity to join the Raytheon Technologies team as an Account Specialist, MSEN. As a key member of our procurement team, you will be responsible for the procurement of Distributed Hardware within the Mechanical Systems External and Nacelles (MSEN) for a variety of Pratt & Whitney products.Key Responsibilities:Procurement...
-
Accounts Receivable Specialist
3 weeks ago
West Hartford, Connecticut, United States Creative Financial Staffing Full timeAccounts Receivable SpecialistWe are seeking an experienced Accounts Receivable Specialist to join our team at Creative Financial Staffing.Why Work with Us?We offer a stress-free work environment with a great team and awesome customers.Competitive pay and excellent benefits.Cross-training opportunities to ensure a smooth workflow.A modern office with a...
-
East Hartford, Connecticut, United States Raytheon Technologies Full timeAbout the Role:This is an exciting opportunity to join our team as an Account Specialist, Mechanical Systems External and Nacelles. In this role, you will be responsible for the procurement of distributed hardware within the Mechanical Systems External and Nacelles (MSEN) for a variety of Pratt & Whitney products. You will work closely with suppliers to...
-
Accounts Payable Specialist
3 weeks ago
Hartford, Connecticut, United States Virtual Full timeAccounts Payable SpecialistWe are seeking an experienced Accounts Payable Specialist to join our team at Virtual. As an Accounts Payable Specialist, you will be responsible for processing and entering purchase orders, researching and verifying pricing and terms, and ensuring accuracy in multiple entities.Key Responsibilities:Process and enter purchase...
-
Accounting Specialist
1 day ago
Hartford, Connecticut, United States KVK Tech Full timeJob SummaryKVK Tech is seeking a highly skilled Accounting Specialist to support our Accounting Manager in all aspects of accounting. The ideal candidate will have a strong understanding of accounting principles and practices, as well as excellent knowledge of MS Office.Key Responsibilities:Maintaining accurate and up-to-date financial transaction...