Account Specialist

1 day ago


Hartford, Connecticut, United States Staffworks CNY Full time
Job Description

The Account Specialist is a key customer-facing role responsible for identifying and addressing the needs of assigned customers through tailored account strategies.

Key Responsibilities:
  • Maintain and grow existing business by developing and nurturing customer relationships
  • Proactively seek and pursue new business opportunities
  • Respond to customer inquiries and communications in a timely manner
  • Provide accurate quotes, lead times, and credit terms to customers
  • Follow up on quotes to close business or determine reasons for non-closure
  • Review and accept sales contracts, including changes and expedites
  • Manage customer accounts receivable to ensure seamless order processing
  • Enter relevant information into corporate databases
  • Demonstrate a strong understanding of products and services
  • Support Inside Sales team members as needed
  • Attend training sessions as required
Requirements:
  • Associate's degree and 2 years of related experience, or equivalent combination of education and experience
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Basic math calculation skills
  • Proficiency in using a PC and keyboard
  • Ability to perform under pressure
  • Capacity to develop a deep understanding of company products and services


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