Customer Service Representative

4 weeks ago


Savannah, Georgia, United States MCI Military Recruitment Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our products and services.

Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs
  • A dynamic and supportive work environment


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