Customer Service Representative

10 hours ago


Savannah, Georgia, United States MCI Military Recruitment Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will work closely with our team to resolve customer inquiries, address concerns, and provide solutions to meet their needs.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work with the sales team to identify and pursue new business opportunities
  • Collaborate with the customer service team to ensure seamless customer experience

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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