Customer Service Representative
1 month ago
Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and selling new products and services.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Sell new products and services to customers
- Meet or exceed sales targets and customer satisfaction goals
- Work collaboratively with the sales and customer service teams to achieve business objectives
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic knowledge of Microsoft Office Suite and customer relationship management software
What We Offer:
- Competitive salary and commission structure
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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