Customer Experience Specialist
6 days ago
**Job Overview**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Columbia, KY. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
**Salary:** The estimated hourly wage range for this position is $18.40 to $30.00 per hour, based on your skills and experience. You will also have the opportunity to earn additional compensation through performance incentives and premiums.
**Key Responsibilities:**
- Provide excellent customer service by greeting and assisting customers with their queries and needs.
- Review customer orders, locate and select merchandise on the sales floor, and ensure customer orders are filled accurately.
- Smile, greet, and thank customers with a positive attitude, and dispense customer orders quickly and accurately in varying weather conditions.
**Working Conditions:**
This role involves walking up to 5 miles each day while fulfilling online customer orders. You will be required to work in a fast-paced environment, handling multiple tasks simultaneously, and working effectively as part of a team.
**Benefits:**
We offer a comprehensive benefits package that includes:
- Medical, vision, and dental coverage
- 401(k) retirement plan with company match
- Stock purchase program
- Company-paid life insurance
- Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability coverage
- Employee discounts
**How to Apply:**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website.
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