Experience Engagement Coordinator

4 weeks ago


Del Valle, Texas, United States Thinkery Full time

About Thinkery

Thinkery is a trusted children's museum, community and learning hub, and educational leader that believes innovative, play-based, STEAM learning experiences can empower all children to develop problem-solving skills, critical thinking, and curiosity about the world around them. Our mission is to create a vibrant, inclusive community where children and their families come to enjoy hands-on learning experiences that foster joy, creativity, and a love of learning.

Job Summary

We are seeking an Experience Engagement Coordinator to join our team at the Thinkery Meredith Learning Lab. The successful candidate will work with our Guest Experience team to provide exceptional customer service and playful engagement with guests, creating a positive atmosphere that fosters joy through play and learning.

Key Responsibilities

  • Engage with museum guests, children, and adults from diverse backgrounds, providing energetic, friendly, positive, and professional interactions.
  • Support museum operations, including opening and closing procedures, check-in and POS transactions, and maintaining a safe and clean environment.
  • Facilitate inquiry-based STEAM education activities for children and their caregivers on the museum floor.
  • Actively practice Thinkery's health and safety protocols.

Requirements

  • High school diploma or GED.
  • 1+ years of experience in customer service.
  • Experience working with children and families.
  • Spanish fluency a plus.
  • Knowledge of ASL a plus.

Work Environment

The Thinkery Meredith Learning Lab is a dynamic and fast-paced environment that requires flexibility and adaptability. The successful candidate will be required to work weekends and holidays, with a minimum of 2 days per week, including one weekend day.

Compensation

The salary for this position is $15.50 - $16.50 per hour, commensurate with experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about creating engaging experiences for children and families, please submit your application, including your resume and cover letter, to our online portal.



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