Customer Service Ambassador

4 days ago


Lee's Summit, Missouri, United States Holiday Inn Express & Suites Full time
About the Role

This Front Desk Agent position requires excellent guest service skills, the ability to multitask, and strong phone etiquette. Team-oriented individuals with a friendly personality and focus on delivering exceptional guest experiences are highly sought after. Availability to work 3-11 p shifts, weekends, and holidays is required, although flexible scheduling is available.

Key Responsibilities
  • Provide exceptional guest service and ensure seamless check-in/check-out processes
  • Operate the Opera PMS system efficiently and effectively
  • Maintain accurate records and reports as necessary


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