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Customer Service Leader
3 weeks ago
We are seeking a highly motivated Customer Service Leader to join our team at Massage Heights - Summit Fair. In this role, you will be responsible for assisting the Spa Director in leading our team to deliver exceptional customer service and drive sales growth.
Key responsibilities include developing and implementing strategies to improve customer satisfaction, managing team member schedules to ensure proper execution of daily operations, and collaborating with the Spa Director to set individual team member and overall Retreat goals.
A successful candidate will have a minimum of 1 year of sales management experience, excellent leadership and communication skills, and a strong understanding of business math principles.
The estimated salary for this role is $55,000 - $75,000 per year, depending on location and experience.