Customer Service Specialist
4 days ago
We are seeking a highly skilled and bilingual Part Time Customer Care Representative to join our team at Unity School of Christianity in Unity Village, MO. As a key member of our customer care team, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.
About the Role:
- You will be the primary point of contact for customers, handling inbound calls, emails, and other forms of communication.
- You will provide product guidance, answer questions, and resolve issues in a prompt and courteous manner.
- You will maintain accurate records and update customer information as necessary.
- You will collaborate with other teams to ensure seamless customer experience.
Requirements:
- Minimum 1 year of customer service experience, preferably in a call-center environment.
- Demonstrated effective interpersonal and verbal communication skills, including phone skills.
- Excellent organizational skills and ability to multitask efficiently.
- Fluent bilingual (Spanish/English) skills, with reading, writing, and speaking proficiency.
Compensation:
The estimated salary for this role is $19.45 per hour, based on industry standards and location. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.
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