Business Development Specialist

13 hours ago


Kalamazoo, Michigan, United States John Grace Construction Full time
Job Summary

John Grace Construction is seeking a highly motivated and experienced Business Development Specialist to join our team. As a key member of our marketing department, you will be responsible for educating and marketing our services to lead sources in the field.

This is a unique opportunity to work with a reputable company that has been serving West Michigan for over 10 years. Our team is dedicated to restoring lives for our neighbors during their time of need, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.

Key Responsibilities

  • Maintain marketing routes as assigned by the Business Development Manager.
  • Track and report required visits in John Grace's CRM system.
  • Distribute approved marketing materials by target market.
  • Adhere to departmental metrics that drive John Grace marketing efforts and participate in weekly reporting.
  • Manage marketing spending within an established budget as outlined by the Business Development Manager.
  • Arrange business meetings with prospective lead sources.
  • Ensure consistent adherence to established John Grace marketing processes.
  • Maintain positive company reputation through helpful, informative and authentic interactions.
  • Provide strong customer service to internal and external customers.
  • Maintain confidentiality of company lead source information.

Requirements

  • 5-7 years of experience in lead source relationship development.
  • Ability to function in a high stress environment that can change daily while maintaining a high level of professionalism.
  • Strong technological capabilities.
  • Superior communication skills, able to communicate with lead sources, teammates, and management.
  • Knowledge of the insurance claims process (preferred).
  • High School Diploma or Equivalent, a Bachelor's Degree is preferred.
  • Professional, organized, team focused and detail oriented.
  • Ability to determine priority and balance competing priorities.
  • Self-motivated and able to work independently as well as in a team environment.

Benefits

  • Paid Time Off
  • Benefits Package, including Medical, Dental, Vision options
  • Company vehicle and gas card
  • Company paid life insurance with options to add on additional amounts
  • 401k & company match of 4% after one year of employment
  • Monthly cell phone reimbursement
  • EAP- Counseling/Support
  • Paid Holidays


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