Customer Service Representative

3 weeks ago


Sierra Vista, Arizona, United States Planet Fitness - PFNoCritics Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.

Key Responsibilities
  • Greet members, prospective members, and guests, providing a superior level of customer service.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.


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