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Executive Director

2 months ago

Madison, Wisconsin, United States Potbelly Sandwich Works Full time

Job Summary:

The General Manager is the leader of the Potbelly Sandwich Works shop. As a key member of our team, they should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a great place to work.

Key Responsibilities:

  • Lead and manage a team of Shift Leaders, Managers, and other staff members to achieve business objectives.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Monitor and control shop expenses, inventory, and labor costs to ensure profitability.
  • Collaborate with other shop leaders to share best practices and improve overall shop performance.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Strong leadership and management skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with employees, customers, and vendors.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Ability to analyze data, identify trends, and make informed business decisions.
  • Strong problem-solving and conflict resolution skills with the ability to think critically and act decisively.