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Administrative Support Specialist

2 months ago

Delran Twp, United States American Water Enterprises Full time

About the Role:

The Operations Specialist provides critical support to the Field and Production departments at American Water Enterprises. This role involves coordinating operational processes, reviewing practices, and developing tactical plans to drive team success.

Key Responsibilities:

  • Coordinate or review operations processes and practices, and assist in developing tactical plans for the team.
  • Receive and distribute operational workflow requests and work orders.
  • Enter data and perform analysis in information systems.
  • Schedule daily operational work based on priority outlined by operations leadership using work management system.
  • Respond to customer inquiries, which may include gathering information from operations leadership, speaking with customers, and explaining company processes.
  • Prepare, analyze, and evaluate reports on a wide variety of items, including variances related to specific department work processes, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc.
  • Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include composing correspondence, obtaining permits, preparing and distributing meeting minutes, processing purchasing card and fleet related expenses, initiating purchasing transactions, document preparation, etc.
  • Work collaboratively with other functions to optimize business performance and customer satisfaction.
  • Reinforce leadership activities and decisions.

Requirements:

This role requires operational, administrative, analytical, and technical skills, as well as the ability to work collaboratively with other departments. The ideal candidate will have experience in coordinating operational processes, reviewing practices, and developing tactical plans.