IT Support Specialist

14 hours ago


Lower Providence Twp, United States Mitchell Martin Full time
Job Title: IT Support Specialist

Our client, a leading musculoskeletal solutions company, is seeking an IT Support Specialist to join their team. This role will provide technical support via phone, email, and web for Network and Software related issues.

Key Responsibilities:
  • Provide prompt and courteous technical support to customers via phone and email
  • Troubleshoot support requests using available tools and resources while following appropriate processes and procedures
  • Document resolution scenarios and publish for end-user reference
  • Ensure reported issues are tracked to closure in a timely fashion
  • Participate in the creation and maintenance of troubleshooting, testing procedures, training materials, and documentation
  • Handle miscellaneous duties and responsibilities as defined by management
  • Provide remote support to Field Sales using remote support tools
  • Assist in monitoring and tracking of IT Inventory
  • Install and configure computer hardware, computer software, printers, and other peripherals
  • Assist in computer or office moves
  • Adhere to the company Code of Conduct, AdvaMed Code, MedTech Code, and all other company policies
  • Ensure Compliance with applicable governmental laws, rules, and regulations
Requirements:
  • High School Diploma or equivalent; Bachelor's Degree preferred
  • Strong written and verbal communication skills
  • Windows Environment running Windows 11, Windows 10
  • Experience with MS Office Suite (Access, Excel, Outlook, PowerPoint, Word), Adobe Acrobat, and Anti-Virus / Anti-Spyware software
  • Ability to work some nights and weekends
Salary:

$48,000 to $50,000


  • IT Support Specialist

    3 weeks ago


    Lower Providence Twp, United States Mitchell Martin Full time

    Job Title: IT Support SpecialistOur client, a leading musculoskeletal solutions company, is seeking an IT Support Specialist to join their team. This role will be responsible for providing technical support via phone, email, and web for Network and Software related issues.Key Responsibilities:Provide prompt and courteous technical support to customers via...

  • IT Support Specialist

    5 months ago


    Lower Providence Twp, United States Mitchell Martin Full time

    Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an IT Support Specialist Location: Audubon, PA Type: Full-Time Position Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network...


  • Lower Providence Twp, United States Mitchell Martin;Mitchell Martin, Inc. Full time

    Job Title: Helpdesk Support SpecialistWe are seeking a highly skilled Helpdesk Support Specialist to join our team at Mitchell Martin, Inc. in Audubon, PA. As a Helpdesk Support Specialist, you will be responsible for providing technical support via phone, email, and web for Network and Software related issues.Key Responsibilities:Provide Level 1 technical...


  • Lower Providence Twp, United States Mitchell Martin Full time

    Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support Specialist Location: Audubon, PA Type: Full-Time Position Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for...

  • IT Support Specialist

    4 weeks ago


    Lower Providence Twp, United States J P Mascaro and Sons Full time

    Who Are We?JP Mascaro & Sons is a locally owned and operated private family-owned company who has been experiencing record growth and success. In 1964, it started with one truck. We have grown into one of the largest most successful fully integrated solid waste companies serving the mid-Atlantic area. We started with a business plan 1964 that remains...


  • Lower Providence Twp, United States Mitchell Martin Full time

    Position Overview:Our client, a prominent provider of musculoskeletal solutions, is at the forefront of technological innovation across a diverse range of products. They are currently seeking an IT Support Specialist to enhance their technical support team.Location: RemoteEmployment Type: Full-TimeRole Summary:The IT Support Specialist will play a crucial...

  • IT Support Specialist

    2 months ago


    Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    Harvard Partners Trusted IT Advisors is seeking a dedicated and experienced IT Support Specialist to join our growing team. In this role, you will provide essential technical assistance to our internal colleagues, ensuring smooth operations and a positive user experience. As an integral part of our IT department, you will be responsible for resolving a wide...

  • IT Support Specialist

    1 month ago


    Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    About the RoleAs a Help Desk Analyst at Harvard Partners Trusted IT Advisors, you will play a critical role in providing exceptional internal support to our colleagues. This position requires a strong service orientation, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesInternal Support:...


  • Lower Providence Twp, United States Globus Medical Full time

    At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to...


  • Providence, Rhode Island, United States IT Concepts Full time

    Job DescriptionIT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for computer systems and equipmentAssist in...


  • Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    {"title": "Helpdesk Analyst Position", "description": "Job SummaryHarvard Partners Trusted IT Advisors is seeking a skilled Helpdesk Analyst to provide internal support to colleagues in a fast-paced environment. The ideal candidate will possess strong technical skills, excellent communication abilities, and a customer-centric approach.Key...


  • Lehigh Twp, United States Motion Recruitment Full time

    A managed service provider company looking to add an IT Support Specialist to their team. This role is fully onsite and located in the Lehigh Valley area of PA. This IT Support Specialist role is looking for a person with string device support and management experience, along with ticketing system and customer support experience. If you are a natural born...

  • IT Support Specialist

    4 weeks ago


    Providence, Rhode Island, United States Roessel Joy Full time

    Job Opportunity at Roessel JoyRoessel Joy has partnered with a reputable private non-profit organization to fill the position of IT Support Specialist. This role offers the chance to prove oneself and potentially become a full-time, permanent employee of the organization. The ideal candidate will have significant experience in IT, particularly in AV...


  • Providence, Rhode Island, United States Crossroads Rhode Island Full time

    Job Title: Client Support SpecialistAt Crossroads Rhode Island, we are seeking a highly motivated and compassionate Client Support Specialist to join our team. As a key member of our support services team, you will play a vital role in providing assistance and support to our clients and tenants.Key Responsibilities:Advocate for the mission and values of...

  • IT Support Specialist

    4 weeks ago


    Providence, Rhode Island, United States Bernard Nickels & Associates Full time

    Job Title: Information Technology Help Desk TechnicianWe are seeking a skilled IT Support Specialist to join our team at Bernard Nickels & Associates. As a Help Desk Professional, you will be responsible for providing technical assistance and support to our staff and clients.Key Responsibilities:Monitor and respond to technical support requests in a timely...


  • Providence, Rhode Island, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will work closely with our guests and team members to provide exceptional service and...


  • Robinson Twp, United States PeopleShare Inc Full time

    Job Title: Patient Support SpecialistWe are seeking a highly skilled Patient Support Specialist to join our team at PeopleShare Inc. in Robinson, PA.Job Summary:The Patient Support Specialist will be responsible for handling inbound and outbound calls, interacting with patients, physicians, and pharmacies, and live documenting updates to files.Key...


  • Robinson Twp, United States PeopleShare Inc Full time

    Job Title: Patient Support SpecialistWe are seeking a highly skilled Patient Support Specialist to join our team at PeopleShare Inc. As a Patient Support Specialist, you will be responsible for providing exceptional customer service to patients, physicians, and pharmacies through inbound and outbound calls.Key Responsibilities:Handle inbound and outbound...


  • Providence, Rhode Island, United States Syntricate Technologies Full time

    Job Title: Helpdesk and Desktop Support SpecialistLocation: Providence, RIDuration: ContractJob Description:**Job Summary**We are seeking a skilled Helpdesk and Desktop Support Specialist to join our team at Syntricate Technologies. As a Helpdesk and Desktop Support Specialist, you will be responsible for providing technical support to our clients and...


  • Robinson Twp, United States PeopleShare Inc Full time

    PeopleShare is Now Hiring Patient Support Specialists for a Leading Health Care Service Provider in Robinson, PA! Why Work for PeopleShare?: Weekly pay on Fridays Quick, easy hiring process Opportunity for $50.00 referral bonuses Voted Best Places to Work Medical benefits and 24/7 virtual wellness program Job Details for Patient Support Specialists: ...