Product Support Specialist

3 weeks ago


Center Line, Michigan, United States Hays Recruitment Full time
Job Title: Product Support Technician/Technical Support & Installation Tech

We are seeking a highly skilled and detail-oriented Technical Support and Installation Specialist to join our team at Hays Recruitment.

Key Responsibilities:
  • Telematics and DVR Setup: Set up telematics devices, configure Mobile DVRs, and provision products.
  • Database and SIM Management: Manage databases, activate SIM cards, and perform inventory management tasks.
  • Technical Support: Provide technical support for installation, repairs, and other issues, offer internal technical support, and interface with accounting for technical matters.
  • Engineering Support: Collaborate with engineers to implement designs, create solutions to system challenges, and create and update schematics.
  • Documentation: Maintain installation documents, create and maintain how-to and FAQ documents, document device setup, and document systems and parts sent to customers.
  • Inventory and Shipping: Create inventory orders, ship products to customers, receive items for projects and general inventory.
  • Pre-Sales Support: Provide pre-sales support and communicate effectively with customers.
Requirements:
  • Strong technical skills and experience with telematics devices and Mobile DVRs.
  • Proficiency in database management and SIM card activations.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work collaboratively with engineers and other team members.
  • Strong documentation and organizational skills.
  • Experience in inventory management and shipping processes.
  • Effective communication skills for providing technical support and interfacing with accounting.
Benefits:

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K, and Life Insurance ($20,000 benefit).

We are an equal employment opportunity employer and comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, and any other characteristic protected by federal, state, or local law.

We believe in doing the right thing and take actions to ensure inclusivity throughout the entire recruitment process.



  • Center Line, Michigan, United States Fullsteam Operations LLC Full time

    Customer Support SpecialistAt Fullsteam Operations LLC, we're seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide timely and professional support to customers via phone, email, and...


  • Michigan Center, Michigan, United States Hays Recruitment Full time

    Job Title: Product Support SpecialistJob Summary: Hays Recruitment is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support and assistance to our clients. You will work closely with our engineering team to resolve technical issues and implement new...

  • IT Support Specialist

    4 weeks ago


    Center Line, Michigan, United States MyCare Health Center Full time

    Job SummaryMyCare Health Center is seeking a skilled IT Support Specialist to provide 1st level IT helpdesk support to employees at our 4 locations. The successful candidate will work under the general supervision of the Chief Operating Officer, VirtuALLY IT Director, and VirtuALLY 2nd level Computer Technicians.Key Responsibilities1. Utilize help desk...


  • Center Line, Michigan, United States Davenport University Full time

    At Davenport University, we're committed to providing exceptional education and support to our students. As a Technical Support Specialist, you'll play a vital role in ensuring our students have the technology they need to succeed.The ideal candidate will have a strong understanding of network, PC hardware, and software, as well as excellent communication...

  • Surgical Technologist

    4 weeks ago


    Center Line, Michigan, United States HealthCare Support Full time

    Job Title: Certified Surgical TechHealthCare Support is seeking a Certified Surgical Tech for a 13-week contract in Mt. Pleasant, Michigan.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the...


  • Center Line, Michigan, United States Kaygen Full time

    Job Title:Network Automation SpecialistLocation:RemoteDuration:6 MonthsJob Description:We are seeking a skilled Network Automation Specialist to join our team at Kaygen. The ideal candidate will have experience in network automation and machine learning, with a strong background in Cisco products, particularly Catalyst and Meraki. This is a unique...


  • Center Line, Michigan, United States HCL Technologies Full time

    Job DescriptionAs a Senior Technical Specialist at HCL Technologies, you will be responsible for architecting, designing, and developing solutions for product and project delivery. You will support as a Subject Matter Expert, ensuring knowledge up-gradation and work with new technologies to meet quality standards and client requirements.Key...


  • Center Line, Michigan, United States Vet Doc Hospitals Full time

    Job SummaryWe are seeking a skilled and compassionate Veterinary Care Specialist to join our team at Vet Doc Hospitals. As a key member of our veterinary team, you will provide high-quality care to our small animal patients and their guardians.About the RoleAs a Veterinary Care Specialist, you will be responsible for delivering personalized care to our...

  • Production Worker

    4 weeks ago


    Center Line, Michigan, United States Forge Industrial Staffing Full time

    Production Worker Job DescriptionForge Industrial Staffing is seeking a reliable and punctual Production Worker to join our team. As a Production Worker, you will be responsible for performing various tasks in the production process, maintaining a high level of efficiency and productivity, and ensuring quality control of produced...

  • IT Support Specialist

    4 weeks ago


    Center Line, Michigan, United States MyCare Health Center Full time

    Job Summary:MyCare Health Center is seeking a skilled IT Support Technician to provide first-level technical assistance to employees at our four locations. As a key member of our IT team, you will be responsible for resolving entry-level IT issues, updating helpdesk tickets, and providing exceptional customer service.Key Responsibilities: Utilize help desk...


  • Center Line, Michigan, United States Sodecia Full time

    Job OverviewSodecia is seeking a skilled Tool and Die Specialist to join our team. As a key member of our manufacturing department, you will be responsible for operating, troubleshooting, and maintaining welding and fixturing equipment.Key Responsibilities:Read and interpret technical drawings and reports to identify dimensional adjustments and troubleshoot...


  • Center Line, Michigan, United States HCAOA Full time

    Job Title: In Home CaregiverJob Summary:We are seeking a compassionate and dedicated In Home Caregiver to provide essential care and companionship to our clients in Covert, MI. As a Caregiver, you will play a vital role in supporting our clients with their daily activities, providing emotional support, and ensuring a safe and clean home environment.Key...


  • Michigan Center, Michigan, United States Hays Recruitment Full time

    Job Title: Product Support Technician/Technical SupportWe are seeking a highly skilled and detail-oriented Technical Support and Installation Specialist to join our team at Hays Recruitment.Key Responsibilities:Telematics and DVR Setup: Set up telematics devices, configure Mobile DVRs, and provision products.Database and SIM Management: Manage databases,...


  • Center Line, Michigan, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is seeking a dedicated Paraprofessional to join their team in Center Line, MI. The ideal candidate will have a minimum of 1+ years of experience in paraprofessional or special education roles.Key Responsibilities:Provide support to students with special needs in a classroom settingAssist teachers with lesson planning and...


  • Center Line, Michigan, United States ProCare Therapy Full time

    Job OverviewWe are seeking a dedicated and experienced Paraprofessional to support our teaching staff in providing high-quality education to our students.Key Responsibilities:Assist the lead teacher in planning and implementing classroom activitiesWork with small groups and individual students to support their learning and developmentSupervise students...


  • Center Line, Michigan, United States Ed Rinke Chevrolet Buick GMC Full time

    Job OverviewEd Rinke Chevrolet Buick GMC is seeking a highly organized and detail-oriented Clerical Associate to join their team in Center Line, Michigan. As a key member of the dealership's administrative team, you will be responsible for providing exceptional support to our staff and customers.Key ResponsibilitiesOrganize and maintain accurate records and...


  • Center Line, Michigan, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is seeking a dedicated and experienced Paraprofessional to join their team in Center Line, MI. This full-time position requires a minimum of 1+ years of paraprofessional or special education experience.Key ResponsibilitiesProvide support to students with special needs in a dynamic and inclusive learning environmentCollaborate with...


  • Center Line, Michigan, United States Fix Network Full time

    Job SummaryWe are seeking a highly experienced National Key Account Manager to join our team at Fix Network. As a key member of our sales team, you will be responsible for maintaining and managing the distribution of our products from the manufacturer to various sales channels or end customers.Key Responsibilities:Manage relationships with distribution...


  • Center Line, Michigan, United States Davenport University Full time

    Job SummaryThe Student Technical Support Assistant provides technical support to students and staff at Davenport University, ensuring seamless access to technology resources. This role involves troubleshooting and resolving issues related to network logins, Wi-Fi connections, and other technical matters.Key ResponsibilitiesProvide technical support to...


  • Center Line, Michigan, United States Zobility Full time

    Job Summary:Auditing Professional sought to join Zobility's workforce management and staffing division. As a Quality Assurance Specialist, you will be responsible for auditing Field Startup Supplier companies and assessing new vendors related to machine and equipment installation. Key Responsibilities: Audit Field Startup Supplier companies and assess new...