Business Systems Analyst

4 days ago

Springfield, Illinois, United States Alert IT Solutions Full time
Job Description

**Job Summary**

Alert IT Solutions is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in analyzing business requirements, processes, and systems to identify opportunities for improvement and facilitate the successful implementation of integration solutions using MuleSoft's Anypoint Platform.

Key Responsibilities:

  • Requirements Gathering: Collaborate with stakeholders to elicit, analyze, and document business requirements related to integration needs, ensuring alignment with organizational goals and objectives.
  • Process Analysis: Conduct thorough analysis of existing business processes and systems to identify inefficiencies, gaps, and areas for improvement, with a focus on optimizing integration workflows.
  • Solution Design: Work closely with the MuleSoft Architect and development team to translate business requirements into detailed technical specifications and design documents for integration solutions.
  • Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, facilitating clear and effective communication to ensure mutual understanding of requirements and project objectives.
  • User Acceptance Testing: Define test scenarios, coordinate user acceptance testing (UAT) activities, and collaborate with stakeholders to validate the functionality and usability of integration solutions.
  • Change Management: Support change management activities by assisting in the development of training materials, conducting user training sessions, and providing ongoing support to ensure successful adoption of integration solutions.
  • Documentation: Maintain accurate and up-to-date documentation of business requirements, technical specifications, and test plans, adhering to established standards and best practices.
  • Continuous Improvement: Identify opportunities for process optimization, system enhancements, and technology innovation to drive continuous improvement in integration capabilities and business outcomes.

Qualifications:

  • Bachelor's degree in Business Administration, Information Systems, or related field.
  • Proven experience as a business analyst or similar role, preferably in a technology or integration environment.
  • Strong analytical and problem-solving skills, with the ability to critically evaluate complex business processes and systems.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.
  • Experience with requirements elicitation, analysis, and documentation techniques, such as interviews, workshops, and use case development.
  • Knowledge of integration concepts, API technologies, and software development methodologies is a plus.
  • Proficiency in business process modeling tools and techniques, such as BPMN or UML, is desirable.
  • Ability to manage multiple priorities and work independently in a fast-paced, dynamic environment.

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