Desktop Support Specialist

1 week ago


Blanchester, Ohio, United States Tata Consultancy Services Full time

Job Title: Desktop Support Specialist

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  • As a key member of our team, you will be responsible for providing technical assistance and support to end-users.
  • You will analyze, resolve, respond to, and document end-user inquiries, ensuring prompt resolution and excellent customer satisfaction.
  • Your responsibilities will also include installing desktop/Laptop, printers/scanners, and other peripheral software's using approved tools.
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Salary: $60,000 - $80,000 per annum based on experience

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Location: Princeton, IN (Onsite)

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About the Role:

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This role is ideal for an individual who enjoys problem-solving and working with technology. You will have a strong understanding of computer hardware and software, as well as excellent communication skills.

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Key Responsibilities:

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  • Provide technical assistance and support to end-users.
  • Analyze, resolve, respond to, and document end-user inquiries.
  • Install desktop/Laptop, printers/scanners, and other peripheral software's using approved tools.
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Required Skills and Qualifications:

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To succeed in this role, you will need:

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  • A strong understanding of computer hardware and software.
  • Excellent communication and problem-solving skills.
  • The ability to work effectively in a fast-paced environment.
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Benefits:

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We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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About Us:

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Tata Consultancy Services is a leading global IT services company, committed to delivering innovative solutions that meet the evolving needs of our clients.



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