Technical Support Associate

1 week ago


Blanchester, Ohio, United States Tata Consultancy Services Full time
What We're Looking For

We require a highly skilled and experienced Desktop Support Executive to join our team at Tata Consultancy Services. As a key member of our IT infrastructure team, you will be responsible for providing top-notch technical support and services to our end-users.

Key Responsibilities:
  • Provide technical assistance and support for computer hardware and software issues.
  • Coordinate with critical facilities teams for power-related work and 3rd party vendors for installation/fixtures.
  • Vendor escort or coordination for network cab work and data center work.
  • Perform additional tasks related to end-user/infra when required.
Requirements:
  • Knowledge of ServiceNow as a ticketing tool.
  • Ability to work after hours and weekends if necessary.
  • Familiarity with inventory management activities.
Estimated Salary: $80,000 - $100,000 per annum

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