IT Support Specialist

3 weeks ago


Blanchester, Ohio, United States Hitachi Full time
Job Summary

The IT Support Specialist will maintain, install, and troubleshoot IT related systems and hardware to ensure reliable operations through the use of the IT helpdesk.

Key Responsibilities
  • Researches and implements technological strategic solutions related to Helpdesk support
  • Provides support to end users on a variety of issues
  • Identifies, researches, and resolves technical problems
  • Responds to technical support requests
  • Documents, tracks, and monitors the problem to ensure a timely resolution

Requirements: Familiarity with mobile devices, basic working knowledge of TCP/IP and LAN Networking, and ability to work in a team environment.

Education: Associates Degree in IT or related area, or equivalent IT experience.

Experience: Minimum of 1 year of experience, with certifications relevant to the position receiving higher consideration.



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