Customer Engagement Representative
2 weeks ago
As a Sales Floor Specialist, you embody our brand's essence daily. Your mission is to ensure that every customer who enters the store enjoys an exceptional shopping experience, leaving in a better mood than when they arrived. You are the face of our organization, and you take pride in that role. Your enthusiasm for our products drives you to foster brand loyalty with each visitor. Above all, you exemplify our company values and bring your authentic self to work every day.
YOUR RESPONSIBILITIES
- You are a people person Utilizing Mountain Khakis Sales Training, you engage with every customer to assist them in finding precisely what they need.
- You are passionate about Mountain Khakis products Customers seek your expertise on product specifics, and you eagerly provide tailored recommendations.
- You are an innovative problem solver Your priority is to enhance the customer experience, and you proactively address any concerns while adhering to company policies.
- You are a team player You readily support your colleagues in completing tasks efficiently.
- You possess integrity You consistently make ethical choices and follow Mountain Khakis policies and procedures.
- You enjoy engaging with people.
- You are energetic and capable of managing multiple tasks in a dynamic environment.
- You are available to work during peak shopping times (including evenings, weekends, and holidays).
- You appreciate a generous employee discount (60% off Mountain Khakis products and 30% off other brands).
- You enjoy participating in contests for additional free merchandise.
- You are at least 17 years old.
- Ability to climb, reach, bend, and lift up to 30 lbs.
- Ability to work effectively on the sales floor and in the stockroom.
Note: The information provided here is intended to outline the general nature and level of work being performed but should not be considered an exhaustive list of responsibilities, duties, and skills required for this position. Additionally, it does not create an employment contract and is subject to change at the employer's discretion.
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