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Maintenance Coordinator

2 months ago

Richmond, Virginia, United States Real Property Management Full time
Maintenance Coordinator Job Description

We are seeking a highly skilled and organized Maintenance Coordinator to join our team at Real Property Management-Richmond Metro. The successful candidate will be responsible for managing the maintenance division, ensuring timely and complete work to the standards of our organization.

Key Responsibilities:
  • Manage the maintenance process, including assigning work orders and scheduling maintenance actions.
  • Provide exceptional customer service to property owners and tenants, ensuring their needs are met and expectations are exceeded.
  • Follow up on work orders, completed work, and owner approvals to ensure seamless execution.
  • Manage referrals across departments, fostering a collaborative environment.
  • Perform other duties as assigned, contributing to the overall success of our team.
Requirements:
  • Experience in maintenance management or a suitable background in residential repairs is highly desirable.
  • Customer service experience is beneficial, with a focus on delivering exceptional service to clients.
  • Strong communication and interpersonal skills, with the ability to prepare and write effective reports and correspondence.
  • Ability to schedule and estimate workers' hours and requirements to complete tasks efficiently.
  • General maintenance and repair knowledge is helpful but not essential.
  • Local area knowledge is a plus, with a strong understanding of the community and its needs.
  • Two years' experience in administrative support is preferred, with proficiency in Microsoft Office and internet-based tools.
  • Exceptional customer service skills, with a focus on building strong relationships with clients and stakeholders.
  • Organized and detail-oriented, with a strong ability to prioritize tasks and manage multiple projects simultaneously.

Compensation: $45,000-$50,000

Real Property Management is a leading property management franchise system with over 300 offices in North America, managing tens of thousands of residential homes. If you are self-motivated, reliable, and customer-focused, consider joining our team. You will be part of a collaborative environment that values expertise and teamwork, with opportunities for growth and development.

Notice: Each Real Property Management franchised location is independently owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.