Night Auditor

3 days ago


Seattle, Washington, United States A-1 Hospitality Group Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at A-1 Hospitality Group. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift.

Key Responsibilities
  • Guest Services: Provide exceptional customer service to guests, responding promptly to their inquiries and resolving any issues that may arise.
  • Front Desk Operations: Manage the front desk area, including handling guest check-ins, check-outs, and cash transactions.
  • Accident Reporting: Document any guest accidents or incidents, completing the necessary reports and logs.
  • Maintenance and Housekeeping: Complete the maintenance log whenever a complaint is reported and ensure that all areas of the front desk are maintained.
  • Team Collaboration: Work closely with other hotel staff to ensure seamless communication and a positive guest experience.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Previous experience in hospitality or customer service preferred.
  • Skills: Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Certifications: Ability to handle cash, credit card procedures, and use math concepts.
What We Offer
  • Competitive Pay: A competitive hourly rate.
  • Benefits: 40 hours of paid time off after 90 days of full-time employment, Washington State sick time after 90 days of employment, and hotel brand discounts for employees and friends and family.

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