Night Auditor
5 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Night Auditor to join our Front Desk team at Hotel Max. As a Night Auditor, you will be responsible for providing exceptional customer service, ensuring accurate and efficient check-in and check-out processes, and maintaining a high level of professionalism in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Check guests in and out, ensuring accurate and efficient processing of transactions, and maintaining a high level of attention to detail.
- Process payments, handle cash and credit transactions, and maintain a high level of accuracy in all financial transactions.
- Maintain a clean and organized workspace, adhering to hotel standards and policies.
- Collaborate with other departments, such as Housekeeping and Maintenance, to ensure seamless operations and excellent guest experiences.
- Participate in ongoing training and development programs to enhance skills and knowledge, and stay up-to-date on hotel policies and procedures.
Requirements:
- High school diploma or equivalent required; some college or hospitality experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for career growth and advancement within the company.
- A fun and dynamic work environment, with a team-oriented culture.
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