Night Auditor

5 days ago


Seattle Washington, United States Hotel Max Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Night Auditor to join our Front Desk team at Hotel Max. As a Night Auditor, you will be responsible for providing exceptional customer service, ensuring accurate and efficient check-in and check-out processes, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Check guests in and out, ensuring accurate and efficient processing of transactions, and maintaining a high level of attention to detail.
  • Process payments, handle cash and credit transactions, and maintain a high level of accuracy in all financial transactions.
  • Maintain a clean and organized workspace, adhering to hotel standards and policies.
  • Collaborate with other departments, such as Housekeeping and Maintenance, to ensure seamless operations and excellent guest experiences.
  • Participate in ongoing training and development programs to enhance skills and knowledge, and stay up-to-date on hotel policies and procedures.

Requirements:

  • High school diploma or equivalent required; some college or hospitality experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career growth and advancement within the company.
  • A fun and dynamic work environment, with a team-oriented culture.

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