Customer Experience Representative

6 days ago


Laguna Hills, California, United States McCarty's Jewelry Full time

Job Overview

We are looking for a highly skilled and experienced receptionist to join our team at The W Salon, a luxurious hair salon located in Laguna Hills. This is a part-time position that requires excellent communication skills, a cheerful disposition, and the ability to multitask effectively.

Responsibilities:

  • Greet guests as they arrive at the salon and provide exceptional customer service throughout their visit
  • Answer phone calls and respond to text inquiries in a timely and professional manner
  • Schedule appointments and ensure accurate record-keeping
  • Stock merchandise and maintain a clean and organized workspace
  • Process transactions and manage cash handling responsibilities
  • Assist stylists and customers with any needs during appointments

Requirements:

  • Previous customer service experience required; prior experience in the beauty industry preferred
  • Excellent communication and interpersonal skills
  • Strong work ethic and positive attitude
  • Familiarity with computers and willingness to learn software applications
  • Ability to multitask and prioritize tasks effectively

Compensation:

The hourly rate for this position is $20.00 per hour.



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