Assistant Manager

10 hours ago


Estero, Florida, United States Express Full time
About Express

Express is a leading fashion brand that empowers individuals to express themselves through style and confidence. Our mission is to provide high-quality, on-trend clothing and accessories that make our customers feel great. We're committed to delivering exceptional customer experiences and fostering a positive work environment that encourages growth and development.

Job Summary

We're seeking an Assistant Manager to join our team at Express. As a key member of our store leadership team, you'll play a critical role in driving sales, improving customer satisfaction, and promoting a positive store culture. If you're passionate about fashion, customer service, and leadership, we encourage you to apply.

Key Responsibilities
  • Assist the Store Manager in supervising store operations, including sales, customer service, and visual merchandising.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Lead by example, demonstrating a strong commitment to customer service, teamwork, and store excellence.
  • Collaborate with the Store Manager to identify areas for improvement and develop action plans to address them.
  • Provide coaching and feedback to sales associates to help them achieve their goals and improve their performance.
  • Assist with recruiting, training, and developing sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Contribute to the development of store visual merchandising and display standards to create an engaging and inviting shopping environment.
  • Monitor and analyze sales data, customer feedback, and other metrics to inform business decisions and drive growth.
Requirements
  • 1-3 years of retail experience, preferably in a leadership role.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Proven ability to drive sales growth, improve customer satisfaction, and promote a positive store culture.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits

Express offers a range of benefits to support the health, well-being, and financial security of our associates, including:

  • Medical, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid time off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible for additional benefits, including paid sick leave and public health emergency leave.


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