Customer Service Associate

5 days ago


West Chester, Pennsylvania, United States A. Duie Pyle Full time

A. Duie Pyle, a family-owned business since 1924, offers integrated transportation and distribution solutions throughout the Northeast.

Our network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations enables us to provide flexible and seamless integrated solutions tailored to our customers' needs.

The successful candidate will be responsible for scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and freight charges. This role requires coordination with internal departments, partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues.

The ideal candidate will have experience in a fast-paced work environment, strong attention to detail, and familiarity with MS Office. Ability to prioritize tasks, meet deadlines, and work effectively as an individual contributor or part of a team is essential.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, and a flexible schedule that includes early mornings, evenings, and non-traditional holidays.



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