Customer Service Associate

6 days ago


West Chester, Pennsylvania, United States Onix Group Full time
Job Overview

West Chester Hotel, LLC, operated by Onix Hospitality and Big Fish Restaurant Group, is a renowned hospitality entity with a commitment to excellence in service delivery.

We are seeking a skilled Customer Service Associate to join our team at the all-new West Chester Seafood Kitchen.

Compensation Package

The successful candidate can expect a competitive salary of approximately $25,000 - $30,000 per annum, commensurate with experience and qualifications.

Key Responsibilities
  • Foster Exceptional Customer Experience
    • Provide attentive and courteous service to guests throughout their dining experience.
    • Anticipate and respond promptly to guests' needs and requests.
  • Maintain High Standards of Cleanliness and Sanitation
    • Ensure a clean and organized work environment at all times.
    • Adhere to health and safety protocols to prevent cross-contamination and maintain a hygienic workspace.
  • Collaborate Effectively with Colleagues
    • Work collaboratively with kitchen staff to ensure seamless execution of orders.
    • Communicate effectively with colleagues to resolve any issues or concerns.
Requirements and Qualifications
  • Excellent Communication and Interpersonal Skills
    • Possess strong verbal and written communication skills.
    • Demonstrate a friendly and approachable demeanor when interacting with guests.
  • Presentation and Professionalism
    • Maintain a neat and professional appearance at all times.
    • Present oneself in a polished and courteous manner.
  • Teamwork and Adaptability
    • Showcase ability to work effectively within a team environment.
    • Demonstrate flexibility and adaptability in response to changing situations.
Benefits and Perks

We offer a comprehensive benefits package, including opportunities for career growth and development, as well as a range of employee perks and incentives. Join our dynamic team and take the first step towards a rewarding career in hospitality



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