Customer Care Center Coordinator

4 weeks ago


Cleveland, Ohio, United States JOANN Stores Full time

Position Overview:
JOANN Stores is seeking enthusiastic and dedicated individuals to join our Customer Care team. We are looking for problem solvers who are committed to delivering exceptional service to our valued customers.

Key Responsibilities:
As a representative of the JOANN brand, you will:

  • Engage with customers to address inquiries and resolve issues.
  • Provide support across various channels, ensuring a seamless customer experience.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Qualifications:
The ideal candidate will possess:

  • A passion for customer service and a proactive approach to problem-solving.
  • Strong communication skills, both verbal and written.
  • The ability to work effectively in a team-oriented environment.

Join us in our mission to create a best-in-class customer experience at JOANN Stores.



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