Customer Experience Coordinator

3 days ago


Cleveland, Ohio, United States T.J. Maxx Full time
Customer Experience Coordinator

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Train and mentor associates on front-end principles to provide personalized customer experiences.
  • Coach associates on promoting loyalty programs and ensuring seamless customer interactions.
  • Oversee daily activities and tasks to ensure efficient store operations.
  • Address customer concerns and issues promptly and professionally.
What You'll Bring:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong leadership and coaching skills to develop and motivate associates.
  • Passion for delivering exceptional customer experiences.
Why Join Us:

As a Customer Experience Coordinator at T.J. Maxx, you'll have the opportunity to work in a dynamic and supportive environment that values your growth and development. You'll be part of a team that's dedicated to delivering an exceptional customer experience and driving business results.



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