Retail Department Coordinator

6 days ago


Medford, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and motivated Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.

Key Responsibilities
  • Customer Service: Create a positive internal and external customer experience by providing prompt, courteous service and promoting loyalty programs.
  • Team Leadership: Lead by example by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Training and Development: Take an active role in training and mentoring Associates on front-end principles and promoting a culture of honesty and integrity.
  • Operational Efficiency: Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Problem Resolution: Address customer concerns and issues promptly, ensuring a positive customer experience.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Merchandising Techniques: Strong understanding of merchandising techniques.
  • Communication and Organizational Skills: Strong communication and organizational skills with attention to detail.
  • Leadership Experience: 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer and welcome applications from diverse candidates.



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