Retail Department Coordinator

3 days ago


Medford, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.

Key Responsibilities
  • Create a positive internal and external customer experience by providing exceptional service and promoting loyalty programs.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding company values.
  • Take an active role in training and mentoring Associates on front-end principles and personalizing the customer experience.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan, prioritizing as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates.
  • Provide and accept recognition and constructive feedback, partnering with management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs, promoting safety awareness and maintaining a safe environment.
Requirements
  • Available to work a flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques and capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others and possess 1 year of retail experience and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Contact your TJX representative for more information on our benefits package.



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