Patient Account Representative

3 weeks ago


College Grove, Tennessee, United States Williamson Health Full time
Job Title: Patient Account Representative

Job Summary: We are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Williamson Health. As a Patient Account Representative, you will play a critical role in ensuring accurate billing and patient balances, while maximizing payment potential.

About the Job:

  • Follow up on accounts for services rendered at Williamson Health to ensure accurate billing and patient balances
  • Serve as a liaison between patients and insurance carriers, communicating financial information and resolving discrepancies
  • Work with various departments to ensure proper charges, adjustments, and codes are processed by carriers and patients' balances are correct
  • Fulfill Commercial/Government Biller responsibilities as needed
  • Utilize SSI Electronic software, Meditech System, and other tools to process claims and manage accounts
  • Analyze Medicare EOBs and remittances to determine patient liability or secondary payer amount
  • Communicate with patients regarding billing and account balances
  • Handle and prioritize multiple tasks, completing job duties assigned by the department Director or Supervisor(s)

Requirements:

  • High school graduate or equivalent
  • Hospital and physician billing experience
  • PC and calculator experience
  • Good communication skills to discuss account financials with insurance carriers and patients
  • Prior experience in a hospital setting or related area
  • Working knowledge of DDE and EServices strongly preferred
  • Home Health, Hospice, and SNF follow-up experience preferred but not required

Equipment and Skills:

  • Meditech System
  • SSI Electronic Billing System
  • SSI Electronic System for RA Print
  • FIND IT
  • Experian
  • Blue Cross
  • DDE System
  • Payer Websites
  • Excel
  • Word
  • PC
  • Printers
  • Fax
  • Copier

Physical Environment: Business Office

Physical Effort: Requires sitting for prolonged periods of time, viewing the computer screen, and using repetitive motions



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