Patient Financial Services Representative
3 days ago
Duly Health and Care is committed to delivering exceptional patient care and service. As a Patient Financial Services Representative, you will play a critical role in ensuring that our patients receive timely and accurate financial information.
Responsibilities- Provide exemplary customer service to patients, providers, and employees
- Answer patient questions, inquires, and concerns regarding their accounts
- Work with patients and providers to resolve account challenges and communicate appropriate next steps for troubleshooting
- Identify potential revenue cycle challenges and escalate to departmental and/or leadership review as necessary
- Respond to voice mail messages, My Chart Inquires, requests from Duly Health and Care Website and Patient Correspondence within 48 hours
- Provide capitated medical claim status to contracted providers
- Review billing transactions for accuracy and to help resolve payment posting challenges on accounts
- High school diploma or GED
- 2-5 years experience in membership, customer service, and/or healthcare billing
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Patient Financial Services Representative
2 weeks ago
Downers Grove, Illinois, United States Duly Health and Care Full timeAbout the Role:Duly Health and Care is seeking a highly skilled Patient Financial Services Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to patients, providers, and employees.Key Responsibilities:Provide timely and accurate responses to patient inquiries,...
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Patient Financial Services Representative
2 weeks ago
Downers Grove, Illinois, United States Duly Health and Care Full timeAbout the Role:Duly Health and Care is seeking a highly skilled Patient Financial Services Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to patients, providers, and employees.Key Responsibilities:Provide timely and accurate responses to patient inquiries,...
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Patient Financial Services Representative
3 days ago
Downers Grove, Illinois, United States Duly Health and Care Full timeAbout the Role:Duly Health and Care is seeking a highly skilled Patient Financial Services Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to patients, providers, and employees.Key Responsibilities:Provide timely and accurate responses to patient inquiries,...
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Patient Service Representative
3 days ago
Downers Grove, Illinois, United States North American Dental Group Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at North American Dental Group. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our dental office.Key ResponsibilitiesReceive and make a high volume of calls to schedule and assist patients...
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Patient Financial Services Supervisor
3 days ago
Downers Grove, Illinois, United States Duly Health and Care Full time{"Responsibilities": {"Team Management": {"Monitors call volumes, assesses staffing needs, and makes recommendations for coverage as necessaryCoordinates coaching conversations with team and disciplinary concerns as necessaryMaintains and supports business relationships with providers, ancillary staff, and department leadership for collaboration on...
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Patient Service Representative
3 days ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Grove Dental Associates. As a key member of our Patient Service Center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for...
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Patient Service Representative
3 days ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...
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Patient Service Representative
7 days ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key...
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Financial Services Representative
3 days ago
Deerfield, Illinois, United States Kestra Financial Independent Advisor Full timeAbout the RoleWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Kestra Financial Independent Advisor. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients.Key ResponsibilitiesManage client relationships and provide personalized service to...
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Downers Grove, Illinois, United States New York Life Investments Full timeNew York Life Investments - Financial Services RepresentativeThe Financial Services Representative at New York Life Investments plays a pivotal role in fostering and maintaining relationships with clients, providing customized financial products and services tailored to their unique needs. This position offers a rewarding career with a firm dedicated to...
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Customer Service Representative
2 weeks ago
Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...
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Patient Financial Contact Center Rep
13 hours ago
Downers Grove, United States Duly Health and Care Full timeOverviewLocation: Hybrid, Remote - Mandatory training in Downers Grove, ILHours: Monday-Friday, 8:30-5:00pm Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their...
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Patient Services Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Advocate Health. As a Patient Services Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Services:Provide efficient and high-quality service to...
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Patient Service Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryAdvocate Health is seeking a highly organized and detail-oriented Patient Service Representative to join our Clinical Operations team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient services, including order confirmations, billing, and customer service.Key ResponsibilitiesOrder...
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Insurance and Financial Services Advisor
3 weeks ago
Downers Grove, Illinois, United States New York Life Insurance Company Full timeAre you a visionary leader with the following characteristics?CompetitiveEntrepreneurialCoachableCommunicativeSelf-disciplinedAuthenticIf so, consider a rewarding career as a financial services representative, where you can make a significant difference in the lives of families every day. At New York Life Insurance Company, you have the opportunity to shape...
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Patient Service Representative
6 days ago
Downers Grove, United States Grove Dental Associates Full time_*Grove Dental Associates - Downers Grove, IL*_*Hours of Operation (Position works in practice)*Hours & Days varyWorking 5 days and getting 40 hours"Some Saturdays" required - with day off during the weekNo Sundays*Our *_*Patient Service Center*_ *is expanding! As a member of our team, you will...** Receive/make a high volume of calls to schedule and assist...
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Financial Planning Specialist
3 weeks ago
Downers Grove, Illinois, United States Ameriprise Financial Full timeJoin Ameriprise as a Financial AdvisorAre you ready to elevate your career in a role that offers significant impact and the reliability of a leading financial services firm? Ameriprise is on the lookout for a Financial Advisor to assist clients in navigating their financial journeys at every stage of life. Become part of a nurturing environment that promotes...
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Patient Service Representative
2 weeks ago
Downers Grove, United States Grove Dental Associates Full time_*Grove Dental Associates - Downers Grove, IL*_*Hours of Operation (Position works in practice)*Hours & Days varyWorking 5 days and getting 40 hours"Some Saturdays" required - with day off during the weekNo Sundays*Our *_*Patient Service Center*_ *is expanding! As a member of our team, you will…** Receive/make a high volume of calls to schedule and assist...
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Patient Service Representative
2 weeks ago
Downers Grove, United States Grove Dental Associates Full time_ Grove Dental Associates - Downers Grove, IL _ Hours of Operation (Position works in practice) Hours & Days vary Working 5 days and getting 40 hours "Some Saturdays" required - with day off during the week No Sundays Our _ Patient Service Center _ is expanding! As a member of our team, you will Receive/make a high volume of calls to schedule and assist...
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Patient Service Representative
2 weeks ago
Downers Grove, United States Grove Dental Associates Full time_*Grove Dental Associates - Downers Grove, IL*_*Hours of Operation (Position works in practice)*Hours & Days varyWorking 5 days and getting 40 hours"Some Saturdays" required - with day off during the weekNo Sundays*Our *_*Patient Service Center*_ *is expanding! As a member of our team, you will…** Receive/make a high volume of calls to schedule and assist...