Project Implementation Specialist

1 week ago

New York, New York, United States Trunk Tools, Inc. Full time
Job Overview

At Trunk Tools, Inc., we are innovating within the expansive $13 trillion+ construction sector. Our team comprises experienced entrepreneurs united by a common goal: to automate construction processes. With a founding team that includes alumni from SpaceX, Stanford, MIT, and Carta, we have successfully developed and implemented software solutions utilized by over 140,000 users in construction and millions more in various industries, contributing to projects valued at over $2 billion.

We have dedicated the past few years to creating the intelligence that drives construction. Currently, we are rolling out workflow agents, starting with a Q&A document chatbot, to integrate seamlessly into construction teams' operations, ultimately aiming to automate construction tasks. Due to our significant traction with numerous Fortune 500 construction firms, we are expanding our team to deploy additional agents this year. This role presents a unique opportunity to influence the transformation of a multi-trillion-dollar industry characterized by inefficiencies and risks.

Implementation Managers engage with all our clients, particularly focusing on our most intricate customer implementations. They collaborate closely with the Product team to design and implement Trunk Tools' offerings, enhancing productivity for the deskless workforce throughout their organizations. Implementation Managers are responsible for overseeing the entire project lifecycle, which includes identifying necessary resources, monitoring progress against success criteria, managing delivery risks, and keeping all stakeholders informed. In this role, you will be accountable for the success of projects and will shape the strategic direction that ensures a seamless transition to Trunk Tools' solutions.

Key Responsibilities:

  • Oversee a portfolio of multiple projects simultaneously, ensuring timely delivery and proactively identifying potential risks.
  • Act as the primary escalation point for project-related issues.
  • Ensure alignment and communication across all internal and external teams.
  • Develop, maintain, and monitor project timelines to ensure on-time delivery.
  • Collaborate with Sales, Product, and Operations to facilitate a smooth customer experience from initiation to launch.
  • Contribute to scaling efforts by refining implementation management processes and sharing best practices.
  • Assist in creating internal and external materials on topics such as product education and technical specifications.
  • Provide ongoing feedback to Sales and Product teams to enhance onboarding, training, and customer stabilization.
  • Maintain Implementation KPIs and other data sources to ensure transparency regarding client health and deliverables.
  • Offer post-launch support, including regular check-ins, usage analysis, and involvement in client renewal discussions.
  • Enhance the company's outreach through participation in webinars, conferences, and other engagement opportunities.
  • Work with the Implementation Manager to refine Standard Operating Procedures and amplify the Voice of the Customer within the organization.

Qualifications:

  • Minimum of 4 years in a customer-facing implementation role, project management, technical program management, or management consulting.
  • Experience managing complex projects with multiple enterprise clients, each generating over $100,000 in annual recurring revenue.
  • Proven ability to influence customers and drive results through exceptional interpersonal skills.
  • Outstanding verbal and written communication abilities.
  • Experience collaborating effectively with C-Suite, VP, and Director-level stakeholders, as well as end-users of the software.
  • Ability to work well in teams comprising both technical and non-technical members.
  • Self-motivated with a strong bias for action and the ability to drive outcomes with minimal supervision.
  • Empathetic with a genuine desire to enhance the work experience for those in the built environment.
  • Interest in technology and artificial intelligence and their implications for the industry.
  • Experience in construction or real estate technology is a plus but not mandatory.
  • Must reside in a US time zone and be eligible for travel within the US.

What We Offer:

A collaborative and inclusive startup environment where every voice is valued.

Competitive salary and equity options.

Choice of three medical plans, including a fully covered option, along with dental and vision insurance.

Learning and growth stipend.

Flexible work arrangements, including remote and hybrid options.

Complimentary lunch in the office.

Unlimited paid time off, promoting a healthy work-life balance.

In-person retreats throughout the year.

Compensation Range: $70,000 - $100,000 annually + bonus

At Trunk Tools, we are committed to fostering a productive and safe environment within the construction industry and strive to uphold these values within our organization. We are an equal-opportunity employer dedicated to creating an inclusive workplace where everyone can thrive.

  • Project Implementation Specialist

    2 weeks ago

    New York, New York, United States Trunk Tools, Inc. Full time

    Job OverviewAt Trunk Tools, Inc., we are revolutionizing the expansive $13 trillion+ construction sector. Our remarkable team of experienced entrepreneurs is united by a common goal: to automate the construction process. Our founding members have a proven track record in developing and deploying software solutions for construction, serving over 140,000 users...

  • Project Implementation Specialist

    2 weeks ago

    New York, New York, United States Trunk Tools, Inc. Full time

    Position OverviewAt Trunk Tools, we are revolutionizing the expansive $13 trillion+ construction sector. Our dynamic team of seasoned entrepreneurs is united by a common goal: to automate the construction process. With a founding team that includes experts from SpaceX, Stanford, MIT, and Carta, we have successfully developed and deployed software solutions...

  • Implementation Support Specialist

    7 days ago

    New York, New York, United States Axon via Widger Talent Full time

    Implementation and Deployment SpecialistAxon via Widger Talent is seeking a highly skilled and detail-oriented professional to fill the role of Implementation and Deployment Specialist.This is an exciting opportunity for a professional with a passion for technology and customer service to join a growing team in a dynamic environment. As an Implementation and...

  • Platform Implementation Specialist

    3 days ago

    New York, New York, United States iCapital Full time

    About the RoleiCapital is seeking an experienced Vice President to lead the Implementation Specialists team as an Implementation Lead. The team is part of the Product organization and is responsible for managing platform integrations for both new and existing enterprise clients, as well as managing the ongoing platform experience for existing clients in...

  • Senior Implementation Specialist

    1 month ago

    New York, New York, United States Pontera Full time

    Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA...

  • Platform Implementation Specialist

    6 days ago

    New York, New York, United States iCapital Full time

    About the RoleiCapital is seeking an experienced Assistant Vice President to join the Implementation Specialists team. The team is responsible for managing platform integrations for both new and existing enterprise clients, as well as managing the ongoing platform experience for existing clients in close partnership with Product Managers and Enterprise...

  • Platform Implementation Specialist

    2 months ago

    New York, New York, United States iCapital Full time

    iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $180 billion in global client assets...

  • Senior PMO Project Leader

    2 weeks ago

    New York, New York, United States Project Assistants Full time

    Job OverviewPosition: Senior PMO Project LeaderEngagement: Consulting RoleThe Senior PMO Project Leader is a pivotal management position responsible for enhancing and facilitating the organization's project initiatives and structured operational activities. This role involves guiding the Project Management Office (PMO) team in integrating technology into...

  • Senior PMO Project Leader

    2 weeks ago

    New York, New York, United States Project Assistants Full time

    Job OverviewPosition: Senior PMO Project LeaderEngagement: Consulting RoleThe Senior PMO Project Leader is a pivotal management position dedicated to enhancing the organization’s project and program initiatives. This role involves guiding the Project Management Office (PMO) team to effectively integrate technology solutions into the business framework,...

  • Senior PMO Project Leader

    1 week ago

    New York, New York, United States Project Assistants Full time

    Job OverviewPosition: Senior PMO Project LeaderEngagement: Consulting RoleThe Senior PMO Project Leader is a pivotal management position tasked with enhancing and facilitating the organization's project initiatives and structured operational activities. This role involves guiding the Project Management Office (PMO) team responsible for integrating technology...

  • Software Implementation Project Coordinator

    2 weeks ago

    New York, New York, United States Elevate HR, Inc. Full time

    Software Implementation Project CoordinatorElevate HR, Inc. is in search of meticulous and proactive project coordinators specializing in software implementation. The successful candidate will possess a solid background in Human Capital Management (HCM) and Identity and Access Management Systems.Key Responsibilities:Steer teams through the deployment of...

  • Epic Implementation Project Director

    11 hours ago

    New York, New York, United States RICEFW Technologies Full time

    About the RoleRICEFW Technologies is seeking an experienced Epic Implementation Project Director to lead our team in delivering successful enterprise-wide EHR system implementations. As a key member of our healthcare IT team, you will be responsible for overseeing the planning, execution, and delivery of complex Epic implementations, ensuring timely and...

  • Software Implementation Project Leader

    2 weeks ago

    New York, New York, United States Elevate HR, Inc. Full time

    Software Implementation Project LeaderElevate HR, Inc. is in search of detail-oriented and proactive project leaders specializing in software implementation. The successful candidate will possess a strong background in Human Capital Management (HCM) and Identity and Access Management Systems.Key Responsibilities:Oversee teams during the deployment of...

  • Implementation and Deployment Specialist

    1 week ago

    New York, New York, United States Widger Talent LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as an Implementation and Deployment Specialist at Widger Talent LLC.This is an exciting opportunity for a professional with a passion for technology and customer service to join our team in a dynamic and growing company. As an Implementation and Deployment Specialist,...

  • Vocational Support Specialist

    2 weeks ago

    New York, New York, United States Project Renewal Full time

    Vocational Support Specialist - Project RenewalBecome a vital member of Project Renewal as a Vocational Support Specialist, dedicated to delivering holistic case management services to individuals preparing for employment. In this role, you will provide essential support to clients in navigating the necessary processes to secure gainful employment.Key...

  • Implementation - Conversion Specialist I

    2 weeks ago

    New York, New York, United States Fidelity Information Services Full time

    JOB OVERVIEWPosition Type :Full-timeType Of Hire :Experienced (relevant combination of work and education)Education Desired :Bachelor's degree in Commerce/BusinessTravel Percentage :0%About Us:Fidelity Information Services (FIS) connects consumers to their finances through innovative payment solutions.Our Role:We are the driving force behind FIS, the largest...

  • LabVantage LIMS Implementation Specialist

    1 week ago

    New York, New York, United States Sira Consulting, an Inc 5000 company Full time

    LabVantage LIMS SpecialistWe are seeking a highly skilled LabVantage LIMS Specialist to join our team at Sira Consulting, an Inc 5000 company. As a key member of our team, you will play a critical role in the implementation and maintenance of our laboratory information management system.About the RoleAssist in the planning, implementation, and deployment of...

  • Epic Systems Implementation Project Leader

    1 week ago

    New York, New York, United States RICEFW Technologies Full time

    Job Title: Epic Systems Implementation Project Leader*Company: RICEFW Technologies*Job Description:*Travel will be required to various locations (50% of time)REMOTESalary: Competitive Market Rate*Key Requirements:*- Proven track record of leading multiple enterprise-level Epic implementations.Recent experience in full-cycle implementations within the last...

  • Facility Maintenance Specialist

    1 week ago

    New York, New York, United States Project Find Full time

    Job DescriptionSalary: $ per hour, based on experienceCompany Overview:Project FIND is dedicated to serving low- and moderate-income seniors, including those experiencing homelessness, by providing essential services and support to enhance their quality of life and promote independent living. Currently, Project FIND manages three supportive housing...

  • Oracle HCM Implementation Specialist

    2 weeks ago

    New York, New York, United States Mitchell Martin Full time

    Position Overview: Mitchell Martin is in search of an Oracle HCM Implementation Specialist to join our dynamic team. This role requires a seasoned professional with extensive experience in Oracle HCM solutions to lead our strategic initiatives. Key Responsibilities: Formulate a detailed global strategy for the deployment of Oracle HCM.Oversee the functional...