Windows Desktop Support Specialist

4 weeks ago


Princeton, New Jersey, United States Pan Asia Resources Full time
Job Title: Windows Desktop Support Specialist

At Pan Asia Resources, we are seeking a highly skilled Windows Desktop Support Specialist to join our team. The ideal candidate will have experience supporting and implementing various technologies, including Windows 10 and Windows 11, Active Directory, desktop engineering, and application packaging.

Key Responsibilities:

  • Support the desktop environment, including Windows 10 and Windows 11, iOS, and other systems.
  • Manage the desktop and mobile platforms, including Active Directory user account administration.
  • Implement desktop engineering, application packaging, and deployment via SCCM.
  • Support Dell desktop and laptop hardware, iOS mobile devices, and Microsoft Office.
  • Assist teammates and other departments in project-based work.

Requirements:

  • Excellent communication skills to deal with executives.
  • Ability to manage concurrent projects/assignments and prioritize work.
  • Good customer service mentality and communication skills.
  • Attention to detail is required for documenting tickets and actions.
  • Ability to work in a team and handle individual tasks.

Work Environment:

The position is primarily onsite in Princeton office 4 days a week with 1 day work from home per week. Occasional overnight travel to other offices is required.



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