Assistant Manager

3 weeks ago


Alexandria, Virginia, United States Vibe Restaurants Full time
Job Summary

The Assistant Manager plays a crucial role in ensuring the success of our restaurants by supporting the General Manager in managing daily operations, financial controls, and customer service. This position requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. We Love What We Do: Directs efficient and accurate preparation of products for prompt customer delivery, provides production direction to crew, and sets an example for crew by working hard to implement shift standards.
  2. We Live the HNR Promise: Motivates and directs crew members to exceed customer expectations with food and friendly service, works with crew to act on customer feedback, and resolves customer complaints in a timely and professional manner.
  3. We Win As A Team: Supervises and trains crew members on crew stations, LC/VR products, processes, and policies, and assists General Manager with recruiting, selecting, and retaining effective crew talent.
  4. We Act Like Owners: Assumes full responsibility for store profit and loss management by implementing market strategies, following cash control policies, maintaining inventory, managing labor, and applying financial reporting to enhance store results.
  5. Vibe Restaurants Compliance: Ensures compliance with government regulations, food safety, LCE/Vibe security policy, operations, and LCE/Vibe policies and procedures relating to all activities across all shifts.
Requirements
  • Must be 18 years of age
  • High school diploma or equivalent
  • Demonstration of leadership skills
  • English language proficiency
  • Proficient math skills
  • Completed or willing to complete LCE/Vibe management certifications
  • Completion or willing to complete Anti-Harassment training
Critical Relationships
  • Reports to General Manager
  • May be coached by CO Manager
  • Supervises management and crew team members
  • May be coached by Operations Coach

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