Dunkin Assistant Manager

2 weeks ago


Alexandria, Virginia, United States Gilligan Company LLC Full time
About the Role

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team at Gilligan Company LLC. As a key member of our management team, you will be responsible for supporting the Restaurant Manager and Shift Leaders in delivering exceptional guest experiences and driving business results.

Key Responsibilities
  • Support the Restaurant Manager in overseeing daily restaurant operations, including floor operations and Brand Training programs.
  • Lead team meetings and ensure that all team members are aligned with the restaurant's goals and objectives.
  • Oversee the execution of Brand standards, recipes, and systems to ensure consistency and quality.
  • Develop and maintain a guest-focused culture in the restaurant, ensuring that all team members are committed to delivering exceptional service.
  • Review guest feedback results and implement action plans to drive improvement.
  • Communicate restaurant priorities, goals, and results to team members and ensure that everyone is working towards a common objective.
  • Execute new product rollouts, including training, marketing, and sampling as needed.
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements.
  • Control costs to maximize profitability and ensure that the restaurant budget is met.
  • Manage cash over/short in the restaurant and ensure that team members are following cash management policies.
Requirements
  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills and fluency in spoken and written English.
  • Basic math and financial management skills.
  • Ability to work well in a fast-paced team environment and demonstrate a positive attitude.
  • Willingness to learn and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.


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